Last Updated: 10 December 2025
Mpinch ya Kasi respects your privacy and protects your personal information according to POPIA (Protection of Personal Information Act).
1. Information We Collect
We collect:
- Name, email, phone number
- Delivery address
- Payment confirmation
- Seller registration info
- Browsing behaviour (analytics)
We DO NOT store banking details.
2. How We Use Information
We use your data to:
- Process orders
- Communicate with customers
- Verify sellers
- Improve our marketplace
- Prevent fraud
- Provide customer support
3. Sharing of Information
We only share information with:
- Sellers fulfilling your order
- Payment providers
- Courier services
We never sell your data.
4. Cookies
We use cookies to:
- Keep you logged in
- Improve page performance
- Provide personalised browsing
5. Data Protection
We protect all data through:
- Encrypted communication (SSL)
- Secure payment processing
- POPIA-compliant storage
6. Your Rights
You may:
- Request your data
- Update your information
- Ask us to delete your account
- Unsubscribe anytime